Customer Success Stories

Meet the Pioneers and Trailblazers of Travel

Every story on this page is about a company that refuses to settle. These businesses are constantly evolving, innovating, and reimagining what travel can be. Their success stories are a source of inspiration for all of us, a glimpse into how the future of hospitality is being built.

We’re proud to call them our customers.

Don’t just take our word for it — here’s what our customers say.

95% of guests rate the booking experience as good or very good. The relationship with Moder has been one of a working partnership rather than a vendor transaction.

Ongoing support has been responsive, helpful, and easy to work with — qualities that matter especially for a small team that cannot afford to lose time to unresolved technical issues.

As a new boutique hotel, we needed a system that was both intuitive and efficient, with PMS and sales tools in one place. Moder has been a great partner in getting us started — the onboarding process was smooth and professional. We appreciate how the system continues to develop and improve, with new features that make our daily work easier. Overall, it’s been a positive experience and a strong start with the system.

Moder has helped our business immensely, it gives us a clear overview of daily activities & helps us run our business smoothly.

The booking system is appealing and easy to use for guests. We are very happy to have chosen to use moder.

Resorts

Resort Success Stories – Efficiency and Guest Satisfaction with Moder

Resorts across Europe have chosen Moder as their trusted partner to boost operational efficiency and elevate the guest experience. Our intuitive and versatile system seamlessly connects accommodation bookings, activity management, and restaurant services into one streamlined platform.

Whether it’s hour-based services like rentals and guided tours or traditional lodging, Moder provides the tools that save time, reduce errors, and free up staff to focus on what matters most.

Explore our customer stories and discover how Moder has helped resorts increase revenue, minimize mistakes, and deliver unforgettable guest experiences.

CASE JOCKFALL

Top Destination for Anglers and Outdoor Enthusiasts

Jockfall, A Swedish summer fishing destination boosted revenue by 25% in one year by making all its services visible and bookable, transforming into a year-round resort.

The change led to higher upselling of add-ons and activities, steady cash flow throughout the year, and less manual booking work. It also improved internal efficiency with a unified system, delivered a 95% positive booking experience for guests, and enabled faster, more intuitive staff onboarding.

Moder
Jockfall
Woodnest
Moder
Woodnest
Nordic fjords <3 Unique accommodation

Unforgettable Stays Above the Norwegian Fjords

Woodnest offers a one-of-a-kind accommodation experience in the breathtaking fjord town of Odda, Norway. Nestled high among the treetops, these luxurious treehouses invite guests to disconnect from the everyday and reconnect with nature all while enjoying the comfort of modern design.

Combining architectural beauty, serene surroundings, and panoramic views over the fjords, Woodnest redefines what it means to stay close to nature.

Case Hawkhill Resort

A Pioneer in Sustainable Travel

Hawkhill is leading the way in sustainable tourism, offering luxury lakeside villas paired with high-end dining and curated experiences in the heart of Nuuksio National Park.

By combining premium comfort with deep respect for nature, Hawkhill sets a new standard for responsible, memorable getaways.

Moder
Hawkhill Resort
Hotels

Hotel Success Stories – Smart Operations and Satisfied Guests

Hotels rely on Moder to deliver smooth, memorable experiences for their guests. Our all-in-one system integrates bookings, guest management, and additional services into a single, powerful solution.

With user-friendly features like room reservations, conference space coordination, and restaurant management, Moder helps hotels save time, reduce manual work, and enhance daily operations.

Explore our customer stories to see how Moder has helped hotels streamline their processes and create guest experiences that keep visitors coming back.

Uhanda Hotels
Moder
Uhanda Hotels
Case Uhanda Hotels

Uhanda Hotels & Serviced Apartments – Self-Service Hospitality Refined with Moder

Uhanda Hotels & Serviced Apartments has introduced a new level of independence and efficiency to the hotel industry. Their three self-service hotels, Hotel Sointu, Hotel Kuohu, and Hotel Loimu, are excellent examples of how modern technology can elevate both the guest experience and staff operations.

Moder has played a key role in bringing this vision to life, enabling Uhanda to deliver smart, seamless hospitality without compromise.

Moder
Lillan Hotel & Kök
Case Hotel Lillan

Lillan Hotel & Kök – A Boutique Hotel Success Story

Lillan Hotel & Kök, located in Tampere, is a boutique hotel that captivates its guests with personalized service and a one-of-a-kind atmosphere.

With Moder, Lillan has found the ideal partner to support both smooth daily operations and long-term sales growth without sacrificing the charm that makes the hotel so unique.

We chose Moder as our PMS for its user-friendliness and easy-to-use booking engine. With our previous PMS pricing took days, now we can do it in hours. Adding products only takes a couple of minutes and sending invoices even less. Automatic messaging and sales channel integrations work flawlessly.

Moder's customer support is friendly and questions will ne answered momentarily. We also feel heard and that our development ideas are taken seriously.

We want our customers to receive excellent service from the get go. Moder frees up our time by automating repeating tasks like customer messaging. This way we can focus on customers and developing our services. We grow and save tens of hours a month with Moder.

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Contact us
Joonas Kilponen
Head of Sales
Oskari Tarkka
Sales, Norway
Markus Weckman
Sales, Sweden
Roy Barker
Roy Barker
Sales, UK & Ireland